Privacy Policy
Last Updated: 7 January 2025
This Privacy Policy describes how Ilvesnak ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at aapp56.skin and any related services, seminars, or digital products we offer (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily submit when you interact with our Service. This includes:
Account and Registration Data: When you register for a seminar or create an account, we collect your name, email address, and any other details you choose to provide.
Payment Information: When you make a purchase, payment details are processed by our third-party payment processors. We do not store full card numbers or sensitive financial data on our servers.
Communications: If you contact us by email or through a contact form, we retain the content of that communication and your contact details.
User-Generated Content: Any content you submit through discussion forums, seminar participation, or feedback forms is collected and stored.
1.2 Information Collected Automatically
When you visit our website or use the Service, certain data is collected automatically through standard web technologies:
| Data Type | Examples | Purpose |
|---|---|---|
| Log Data | IP address, browser type, pages visited, timestamps | Security, diagnostics, and analytics |
| Device Data | Operating system, screen resolution, device identifiers | Optimising display and performance |
| Usage Data | Clicks, session duration, navigation paths | Improving user experience |
| Cookies and Tracking | Session cookies, preference cookies, analytics cookies | Functionality and analytics |
1.3 Information from Third Parties
We may receive information about you from third-party services such as payment processors, analytics providers, or social login providers if you choose to connect those services to your account.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To register you for seminars, provide access to learning materials, process transactions, and manage your account.
Communication: To send you confirmations, receipts, updates about your enrolment, and responses to your inquiries.
Service Improvement: To analyse usage patterns, identify technical issues, and develop new features and content.
Marketing: With your consent where required, to send you information about new seminars, offers, and educational content. You may opt out at any time.
Security and Compliance: To detect and prevent fraud, unauthorised access, and other harmful activities, and to comply with applicable legal obligations.
Aggregated Analytics: To produce anonymised statistical reports that do not identify individual users.
3. Legal Basis for Processing
We process your personal data on one or more of the following grounds:
Contractual Necessity: Processing is required to fulfil our agreement with you, such as delivering a seminar you have purchased.
Legitimate Interests: We process data where we have a legitimate business interest, such as improving the Service and maintaining security, provided those interests are not overridden by your rights.
Consent: Where required, we rely on your explicit consent, for example for optional marketing communications.
Legal Obligation: We may process data to comply with legal requirements placed on us.
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
Essential Cookies: Required for the website to function. These cannot be disabled without affecting core features such as login and checkout.
Functional Cookies: Remember your preferences and settings to provide a more personalised experience.
Analytics Cookies: Help us understand how visitors interact with the website so we can improve it. Data collected is aggregated and anonymised where possible.
Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service. Where consent is required, you will be presented with a cookie preference tool on your first visit.
5. Sharing and Disclosure of Information
We do not sell your personal information. We may share your data in the following circumstances:
Service Providers: We engage trusted third-party companies to assist in operating the Service, including hosting providers, payment processors, email delivery services, and analytics platforms. These parties are contractually bound to process data only on our behalf and in accordance with this policy.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or regulatory request.
Protection of Rights: We may disclose information where we believe it is necessary to prevent harm, enforce our terms, or protect the rights and safety of our users or the public.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. The criteria used to determine retention periods include:
Active Account: Data is retained for the duration of your active relationship with us.
Post-Termination: After account closure or the conclusion of a service relationship, we may retain certain data for a limited period to resolve disputes, enforce agreements, and comply with legal obligations.
Anonymisation: Where possible, we anonymise data rather than delete it when it is no longer needed in identifiable form.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Request correction of inaccurate or incomplete data |
| Erasure | Request deletion of your personal data under certain conditions |
| Restriction | Request that we limit how we process your data |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests or for direct marketing |
| Withdraw Consent | Withdraw consent at any time where processing is based on consent |
To exercise any of these rights, please contact us at info@aapp56.skin. We will respond to your request within a reasonable timeframe and in accordance with applicable requirements.
9. Children's Privacy
Our Service is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data without appropriate consent, please contact us and we will take steps to remove that information promptly.
10. Links to Third-Party Websites
Our website may contain links to external websites or services not operated by us. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you visit, as we have no control over their content or data practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website.
Your continued use of the Service after any changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us using the details below:
Ilvesnak
21 10th Ave, Northmead, Benoni, 1501, South Africa
Email: info@aapp56.skin
Phone: +27 78 057 2616
Website: aapp56.skin